Donnelley Financial Solutions

SOXHUB is a Donnelley Financial Solutions Partner Company.   Learn more ➝

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Support Service

24/7/365 Concierge Support Services ensures that users will maximize the benefits of our software and have the highest level of customer service.

Success Lead

Your dedicated Customer Success Lead serves as your constant point-of-contact and advocate. Your lead is devoted to building a strong, lasting relationship with your team. They have a commitment to:

  1. Providing you with a consistent level of professional support.
  2. Setting and communicating expectations both internally and externally to ensure everyone is on the same page.
  3. Ensuring a strong partnership so that we can deliver you the highest quality of service every day.
  4. Understanding and making your SOX program a success.


Live Technical Support

Our live experienced technical support staff is available to assist with questions on the use of SOXHUB and any other questions you may have.


E-Help Portal

Our online help portal is an always expanding resource for our clients. It includes an extensive searchable knowledgebase of frequently asked questions, as well as training guides on different aspects of the software. You can also submit support requests directly from the portal, and we will resolve such issues rapidly because we know our clients depend on our software.